Effective January 16, 2025
Acarix values the security of your personal information. This Privacy Policy (“Policy”) is intended to inform you of what data is gathered through use of the Website acarix.com or through Mobile App, how this information is used, and what measures are taken to maintain the privacy of your information.
To Whom Does This Privacy Policy Apply?
This Policy applies to all users of the Website or Mobile App.
External Websites: External websites that may be referenced within this Website are not covered by this Policy. These external websites may have their own policies, and we encourage you to review those policies prior to using such external sites.
What Information Do We Gather About You and What Do We Do with It?
When using the Website or Mobile App, Acarix collects any information you provide and automatically collects certain activity and session information from you. What we gather and how we use it is explained below.
Information You Provide: We collect any information that you provide when you use the Website or Mobile App. For example, the Website may include web pages that give you the opportunity to provide us with information about yourself such as your name and email address. You do not have to provide us with this information if you do not want to. Your decision not to provide this information may limit your ability to request information.
Information Automatically Collected from You: We may automatically collect certain technical information from your computer or mobile device when you visit the Website or Mobile App, such as hardware specifications, your Internet Protocol address, your browser type, your operating system, the pages you view, and the search terms you enter.
Cookies: We and our service providers may collect information using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your computer or other Internet access device. Cookies may enable us to personalize your experience on the Website, maintain a persistent session, and carry out marketing and other activities. The Website may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage). Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Disabling cookies, however, may limit your ability to take advantage of all the features on the Website.
In addition, we may collect statistical information regarding Website visitors’ navigation on the Website (e.g., IP address, geographic location, browser type, referral source, length of visit and pages viewed). We engage with third-party service provider Google Analytics to collect such information on our behalf. The collection of such information involves the use of cookies and similar technologies, as described above. Google provides some additional privacy options described at www.google.com/policies/privacy/partners.
How Do We Use the Information Collected?
Operation of the Website and Mobile App: We use and store information we collect about and from you to respond to requests that you make, improve and manage the Website, better tailor content, offers and features, and for purposes disclosed at the time you provide your information or otherwise with your consent.
Marketing and Communications: We may use your information to send you electronic newsletters or promotional emails, unless you have requested not to receive such promotional communications from us or doing so would be prohibited by applicable law. If you fill out a form on the Website to receive a piece of content, we may collect information regarding your interactions with that content (e.g., clicking on content). We may also collect information about you that is publicly available on the Web which is then tied to the information you provided to us (e.g., email address, name) or otherwise collected about you. You can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly.
Patients and physicians who provide testimonials for use by Acarix are required to sign consent and release forms.
Can Third Parties View Your Information?
We will only share your information with third parties outside the Acarix group as outlined below or described elsewhere in this Policy and as otherwise permitted by law.
Merger, Sale or Other Asset Transfer: In the event that Acarix is acquired by or merged with a third-party entity, we may transfer or assign the information that we have collected as part of such a merger, acquisition, sale, or other change of control as well as in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
As Required By Law and Similar Disclosures: We may disclose information about you: (i) if we are required to do so by law, regulation, or legal process, such as a court order or subpoena; (ii) in response to requests by government agencies, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to protect against or respond to physical, financial or other harm, injury, or loss to property; or (iv) in connection with an investigation of suspected or actual unlawful activity.
Service Providers: We may also share information we have collected with other third party companies that we work with to perform services on our behalf. For example, we may hire a company to help us send and manage email, and we might provide the company with your email address and certain other information in order for them to send you an email message on our behalf.
What Measures Are Taken To Protect Your Information?
We maintain reasonable administrative, technical and physical safeguards designed to protect the information that you provide on the Website. However, no security system is impenetrable, and we cannot guarantee the security of the Website, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet, and we are not liable for the illegal acts of third parties.
Children’s Privacy: The Website or Mobile App may not be used by persons under the age of 18. As a result, we do not knowingly collect personally identifiable information from children under the age of 18. If Acarix is made aware of information collected from a child under 18, we will delete that information.
How Can You Contact Us About This Privacy Policy?
If you have any questions or concerns about this Policy, we encourage you to contact the Acarix Customer Service Department at 1-833-692-2324 or via email at compliance@acarix.com.
Updates to the Privacy Policy
Any changes to this Policy will be posted on this Website so that you can be aware of our information practices. Your continued use of the Website or App constitutes your agreement to this Policy. If we make any revisions that materially change the ways in which we use or share the information previously collected from you through the Website, we will give you the opportunity to consent to such changes before applying them to that information.